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Approach
From audit to operations, without handoffs
The same team follows your project end to end. Each step ends with a written deliverable that you approve before moving on.
1
Audit
Understand what exists before proposing anything.
Activities
- Interviews with IT and key users
- Inventory of hardware, licences and contracts
- Performance and capacity measurements
- Risk and single-point-of-failure analysis
Deliverables
- Audit report
- Map of the current environment
- Prioritised action list
What we need from you
- Access to rooms and equipment
- An available contact person
2
Design
Define the target, cost it and make it purchasable.
Activities
- Target architecture and options
- Hardware and licence sizing
- Implementation schedule
- Technical specifications if needed (tender documents)
Deliverables
- Architecture document
- Detailed costing
- Schedule
What we need from you
- Sign-off on the choices
- Budget and timing constraints
3
Integration
Deliver, install and cut over without surprises.
Activities
- Supply and inspection of hardware
- Installation, configuration and testing
- Data and service migration
- Planned cutover outside working hours if needed
Deliverables
- Acceptance file
- Saved configurations
- Acceptance report
What we need from you
- Approved cutover windows
- Participation in acceptance testing
4
Operations
Make the investment last.
Activities
- Knowledge transfer to your teams
- Monitoring and maintenance as contracted
- Regular service reviews
- Recommendations for change
Deliverables
- Operating procedures
- Intervention reports
- Annual review
What we need from you
- Incident reporting through the agreed channel
Project management
A project you can follow
A dedicated project manager
Your single contact, from kickoff to acceptance.
Regular progress meetings
Progress, risks and decisions are shared at every meeting, with written minutes.
Formal acceptance
Tests carried out with you and recorded in a signed acceptance report.
Let's start with the audit
It is the first step of every project, and it is yours to keep even if you do not continue with us.